Within 14 (fourteen) days from the receipt of the goods that are undamaged, in their original packaging and with the label intact, and in the case of a service contract – from the conclusion of the contract, the Consumer has the right to withdraw from the contract without giving a reason, without incurring a penalty clause and without incurring any costs, except for the costs in accordance with Article 54, paragraph 3 and Article 55 of the Consumer Protection Law.

To exercise the right of withdrawal from the sales contract, the Consumer must clearly inform the Supplier of their decision by sending a notice to the registered address of «EUROPEAN COFFEE EXPERTS» Ltd. within the aforementioned period.

In case the Consumer has exercised the right to withdraw from the contract, the Supplier shall refund all amounts received from the Consumer, including shipping costs, without undue delay and at the latest within 14 (fourteen) days from the date on which it was informed of the Consumer's decision to withdraw from the contract.

Where the Consumer exercises the right to withdraw from the contract and where the Supplier has not offered to collect the goods himself, the Consumer must send or deliver the goods back to the Supplier or to a person authorised by him without undue delay and at the latest within 14 (fourteen) days from the date on which the Consumer notified the Supplier of his decision to withdraw from the contract.